Error documentation methods > 자유게시판

When using software programs or operating systems, it's not uncommon to encounter technical problems that need to be documented for further reference or research purposes. In such cases, having a screenshot of the error can be incredibly useful. But, many users are not sure how to take record evidence of an problem. In this article, we'll walk you through the simple guidelines to capture screenshots and record evidence of problems.

Taking a Screenshot

Taking a capture image is a easy process that varies depending on the operating system you are operating. Here's a manual guide for Mac individuals:

For Windows:

1. Press the Print Screen key (usually located between the Ctrl and Scroll Lock key keys) on your input device.
   
2. Open the Paint application (pre-installed on PC or obtain elsewhere) or any other graphic design tool.
   
3. Press Ctrl + V to paste the image into the tool.
   
4. Save the screenshot with a file name that describes the problem.
   
5. You can also use the Snip & Sketch tool in Windows 10 and later versions to record specific regions of the screen or take a image of an open window.
   
   

For Mac:

1. Press Control + Shift + 3 (for a full-screen capture) or Control + Shift + 4 (to select a particular area of the screen) on your keyboard.
   
2. Release the keys to record the screenshot.
   
3. You'll see the screenshot saved on your desktop as a image file.
   
4. Name the image with a informative description, and mega888 save it in a designated.
   
   

Recording Evidence

Recording a video of the error provides more context than a static screenshot and can help support teams analyze the problem more accurately. Here's how to record a video recording on Mac:

For Windows:

1. Install and open OBS Studio (free screen recording software).
   
2. Choose the region of the screen you want to record by clicking on the "+" button in the "Sources" panel.
   
3. Select the video settings (quality, resolution, and frame rate).
   
4. Click the red button "Start Recording" button to begin the capture.
   
5. Once you've completed the capture, click the red "Stop Recording" button.
   
6. Save the video file with a meaningful name.
   
   

For Mac:

1. Obtain and install and open video recording software (free video recording software).
   
2. Go to File > Select New Screen Recording (or use Command + Shift + 5).
   
3. Choose the area of the screen you want to record or choose to capture the entire screen.
   
4. Click the red button button to begin the recording.
   
5. Once you've finished the capture, click the red button button.
   
6. Save the video file with a descriptive description.
   
   

Tips and Tricks

• Always verify you have enough storage space to save your images and video recordings.
  
• Organize your images and captures in order by establishing directories and naming them with relevant dates and descriptions.
  
• Use distinct and descriptive descriptions, including the issue.
  
• If the issue repeats, consider recording a longer video sequence to capture all instances.